FAQ

1. How long does shipping take?

We process all orders within 1–2 business days. Standard delivery usually takes 3–7 business days, depending on your location.

2. Do you offer free shipping?

Yes! We offer free shipping on eligible orders. Shipping charges, if applicable, will be shown at checkout.

3. How can I track my order?

Once your order has been shipped, you'll receive a tracking number via email or SMS so you can monitor your delivery in real time.

4. What payment methods do you accept?

We accept:

Credit & Debit Cards
UPI
Net Banking
Wallets
Cash on Delivery (where available)

5. What is your return and exchange policy?

We offer a 7-Day Return & Exchange Policy on eligible items. Products must be unused, in their original condition, and returned with all original packaging.

6. Can I cancel my order?

Yes, you can cancel your order before it has been shipped. Once an order is dispatched, it cannot be cancelled.

7. How do I choose the correct size?

Please refer to our Size Guide available on each product page. If you're unsure, feel free to contact our customer support team for assistance.

8. What if I receive a damaged or incorrect item?

If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery with photos of the product and packaging. We'll resolve the issue as quickly as possible.

9. How should I care for my clothing?

To keep your garments looking their best:

Machine wash in cold water.
Wash similar colors together.
Do not bleach.
Iron on low heat if needed.
Follow the care instructions on the garment label.

10. Do you restock sold-out items?

Popular styles are often restocked, but availability depends on demand. Follow us on social media or subscribe to our newsletter for restock updates.

11. Can I change my shipping address after placing an order?

If your order hasn't been shipped yet, contact us immediately. We'll do our best to update your shipping address before dispatch.

12. How can I contact customer support?

You can reach our customer support team through our Contact Us page or by email. We're here to help with any questions regarding your order, products, or returns.